Privacy Policy
Point Line Plane ("the Company") complies with the Personal Information Protection Act of Korea and other applicable laws, and processes Users' personal information as follows.
Effective date: October 20, 2026
This English translation is provided for convenience. If it differs from the Korean version, the Korean version prevails.
1. Personal information we collect and how
| Category | Items collected | When |
|---|---|---|
| Product purchase | (Required) Name, email, phone number, delivery address / (Optional) Company or brand name, requests | When ordering or paying |
| Rental quote request | (Required) Contact name, email, phone number, event dates and venue / (Optional) Company name, business registration number, business address, representative's name (for tax invoices), requests, attached files | When submitting a rental quote request |
| Payment | Payment method details, approval number, payment date, time and amount (card numbers and other raw payment details are handled by the payment provider and not stored by the Company) | When paying |
| Inquiries | Name, email, inquiry content | When using email or an inquiry form |
| Collected automatically | Access logs, IP address, cookies, browser information | When using the Site |
2. Why we process personal information
- Receiving orders, payment, delivery, and handling exchanges, returns and refunds
- Reviewing rental quote requests, sending quotes, making contracts, and arranging delivery, build and pickup
- Issuing tax invoices and other proof of transaction
- Answering inquiries and handling disputes
- Preventing misuse and improving the Services
3. Retention period
The Company destroys personal information without delay once the purpose is achieved. However, it keeps the following for the periods required by law.
| Item | Period | Legal basis |
|---|---|---|
| Records of contracts or withdrawal of offers | 5 years | Enforcement Decree of the E-Commerce Act, Article 6 |
| Records of payment and supply of goods | 5 years | Enforcement Decree of the E-Commerce Act, Article 6 |
| Records of consumer complaints or disputes | 3 years | Enforcement Decree of the E-Commerce Act, Article 6 |
| Records of labeling and advertising | 6 months | Enforcement Decree of the E-Commerce Act, Article 6 |
| Tax invoices and other transaction records | 5 years | Framework Act on National Taxes, Article 85-3 |
| Website visit records | 3 months | Enforcement Decree of the Protection of Communications Secrets Act, Article 41 |
Rental quote request information that does not lead to a contract is destroyed 1 year after the request date.
4. Provision to third parties
The Company processes Users' personal information only within the purposes in Section 2, and does not provide it to third parties except with the User's consent or where the law specifically requires it.
5. Outsourcing of processing
The Company outsources personal information processing as follows to provide the Services smoothly.
| Processor | Task |
|---|---|
| Korea PortOne Co., Ltd. (PortOne) | Payment integration and relay of payment information |
| KG Inicis Co., Ltd. | Payment processing (credit cards) |
| Kakao Pay Corp. | Simple payment processing (Kakao Pay) |
| Naver Financial Corp. | Simple payment processing (Naver Pay) |
| Domestic courier (listed here once confirmed) | Delivery of purchased products in Korea |
| FedEx, Trax Logistics (트랙스로지스) | International delivery of purchased products |
6. Transfer of personal information abroad
The Company processes personal information abroad as follows to keep order and request records and to communicate about orders. Users may refuse the transfer abroad. In that case, ordering or requesting through the Site may be difficult, but the Company will handle your request separately if you email us.
| Recipient (contact) | Country | Items transferred | Purpose | Retention | When and how |
|---|---|---|---|---|---|
| Google LLC (googleworkspace-support@google.com) | United States | All information entered when ordering or requesting | Keeping order and request records (Google Sheets), sending email (Gmail) | Periods in Section 3 | Sent over the network when an order or request is submitted |
| Framer B.V. | Netherlands | Access logs, cookies | Website hosting | While the Services are used | When the Site is visited |
| Notion Labs, Inc. (privacy@makenotion.com) | United States | Customer name, company name, contact details, order and contract details | Transaction management | Periods in Section 3 | Entered after an order or request is confirmed |
| Slack Technologies, LLC | United States | Customer name, company name, ordered items and amounts (no contact details) | Internal order notifications | Periods in Section 3 | Sent over the network when an order or request is submitted |
| Formspree, Inc. | United States | Name, email, phone number, address, order details | Forwarding order request emails | Until deletion is requested, up to 1 year | Sent over the network when an order request is submitted |
| Tally BV | Belgium | Information entered in the quote request | Receiving quote requests | Until deletion is requested, up to 1 year | Sent over the network when a quote request is submitted |
7. How we destroy personal information
Personal information is destroyed without delay when its retention period ends or its purpose is achieved. Electronic files are deleted in a way that cannot be recovered, and paper documents are shredded or incinerated.
8. Your rights and how to use them
You may at any time ask to view, correct, delete or stop the processing of your personal information. Email the privacy officer below and the Company will act without delay. Deletion may be limited for information that the law requires us to keep.
9. Security measures
- The number of people handling personal information is kept to a minimum, and access rights are managed per account.
- Raw payment details are not stored. Payments are processed by payment providers over encrypted connections.
- Communication between the Site and servers is encrypted with HTTPS.
10. Cookies
The Site may use cookies for convenience and visit statistics. You can refuse cookies in your browser settings, but some features (such as the cart) may not work.
11. Privacy officer
| Name | Hyunwoo Kim (Representative) |
|---|---|
| Contact | contact@plpsolution.com |
For help with a privacy violation, you may contact the following Korean agencies:
- Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 in Korea)
- Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
- Cyber Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / 1301 in Korea)
- Cyber Investigation Bureau, Korean National Police Agency (ecrm.police.go.kr / 182 in Korea)
12. Changes to this policy
This policy applies from the effective date. If anything is added, removed or changed, the change is posted on the Site at least 7 days before it takes effect.